Returns & Exchanges
At Showroom LA, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn and tagged fashion pieces. Please ensure items are in their original condition to be eligible for a full refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags, hangers, and dust bags are included.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return at our LA warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing